Features
Everything a sauna
actually needs.
We've kept what matters, removed what doesn't. Below is the whole product.
Booking flow
A booking page that takes six clicks.
Customer picks date, time, group size, fills in name + email, pays. No account required. Mobile-first. Loads in under a second. On your own domain, like book.yoursauna.co.uk.
- Custom domain or yoursauna.sauna.management
- Branded with your colours, fonts, photography
- Multiple session types: Ritual, Long, Private hire, Plunge-only
- Group bookings with deposit-only or full-pay flows
- Apple Pay, Google Pay, card (Stripe)
- Booking confirmation email with calendar invite
Payments
Money goes straight to you.
We integrate with Stripe Connect. Customer pays, money lands in your Stripe account, you pay Stripe their fee, we never touch the funds. Refunds, partial refunds and store credit are one click from the admin.
- Stripe Connect: funds direct to your account
- Deposit-only or full-pay per session type
- Refund / partial refund / convert to credit
- No-show charge automation
- Stripe Tax: VAT handled for UK + EU
- Apple Pay & Google Pay on by default
Sessions & slots
The way you actually run the place.
Set your recurring sessions, say a 90-min Ritual at 16:00, 18:00 and 20:00, Wed to Sat. We generate the slots. Block a day for private hire in two clicks. Mark a slot sold out for a staff training day. Move a customer to a different slot without making them re-pay.
- Recurring session templates with timezone-aware slot generation
- Private hire flow with different pricing and deposit
- One-click block / unblock for snow days & maintenance
- Move a booking to another slot without re-charging
- Per-session capacity (we default to six)
- Optional waitlist for sold-out sessions
Gift cards & packs
Repeat business, on tap.
Sell single-visit vouchers, 5-session packs, monthly memberships with discounts. Vouchers auto-apply at checkout. Packs deduct sessions automatically. Memberships renew via Stripe.
- Gift vouchers for a single visit or any £ amount
- Session packs (5 × £30 instead of 5 × £35)
- Monthly membership: 4 sessions/month, auto-renew
- Branded gift card landing pages
- Vouchers redeemable in the public booking flow
- Pack balances + membership status in customer profile
Customer comms
Templated in your voice.
Every email we send goes out as you. Confirmation, 24-hour reminder, no-show follow-up, win-back, post-visit feedback. Edit the copy in plain English. Preview before sending.
- Confirmation + calendar invite
- 24-hour and 1-hour reminders
- Post-visit thank-you + review request
- 8-week win-back email for lapsed customers
- Plain-English template editor, no HTML
- Sends from your domain via Resend
Reporting
Numbers that matter, nothing else.
Daily revenue, week-on-week growth, repeat rate, no-show rate, average party size, peak times. CSV export for accounting. No dashboards for the sake of it.
- Daily / weekly / monthly revenue
- Repeat-customer rate + cohort retention
- No-show rate by day of week and time of day
- Customer LTV and frequency
- Bookings + customers CSV export
- Xero / FreeAgent export (coming soon)
Operations
Built for the people on the bench.
Staff roles, today-screen for the door, a barcode-scan check-in. Built running an actual sauna, so it works when it's busy.
- Staff roles: owner, admin, host
- Today screen with all of today's bookings
- Scan-to-check-in barcode or 6-digit code
- Add a walk-in directly to today's slot
- Internal notes (per booking / per customer)
- Audit log of every refund and reschedule